Right of withdrawal for consumers
(Consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity.)
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period shall be 14 days from the day
- on which you or a third party other than the carrier designated by you takes possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered as a single order;
- on which you or a third party other than the carrier designated by you took possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately;
To exercise your right of withdrawal, you must inform us ( TARBOZ GmbH, An der Alster 6, 20099 Hamburg, telephone number: +49 40 2372 433 339, email address: info@tarboz.de ) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form for this purpose, but this is not mandatory.
You can also electronically complete and submit the model withdrawal form or another clear statement on our website (www.tarboz.de). If you make use of this option, we will immediately send you (e.g. by email) a
Confirmation of receipt of such revocation.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period
send.
Consequences of revocation
If you withdraw from this contract, we will reimburse you all payments that we have received from you, including delivery costs (except for the supplementary costs resulting from your choice of a type of delivery other than that offered by us,
cheapest standard delivery), immediately and at the latest within 14 days from the date on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that
You used the funds you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any event no later than 14 days from the date on which you notify us that you have cancelled this contract. This deadline is met if you return the goods before the expiry of the period of 14
days. We will bear the cost of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to a defect in the goods which is necessary to check their quality,
properties and functioning of the goods is due to handling of the goods that is not necessary.
Grounds for exclusion or expiration
The right of withdrawal does not apply to contracts
- for the supply of goods which are not prefabricated and for the production of which an individual selection or determination by the
consumer or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods which are liable to spoil quickly or whose expiry date would be quickly exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which are not to be delivered until 30 days after
conclusion of the contract and whose current value depends on fluctuations in the market to which the entrepreneur
has no influence;
- for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
- for the supply of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery;
- for the supply of goods if, after delivery, they have been inseparably mixed with other goods due to their nature;
- for the supply of sound or video recordings or computer software in a sealed package, if the seal is broken after
delivery was removed.
Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)
- To TARBOZ GmbH, An der Alster 6, 20099 Hamburg, email address: info@tarboz.de :
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only if notification is made on paper)
- Date
(*) Delete as appropriate.
Sample cancellation form
If you wish to cancel the contract, please fill out this form and return it.